FAQ

Frequently asked questions

Have a question but don't want to wait for support? Read through our frequently asked questions. If you don't see what you're looking for, please contact us and submit a detailed description of the problem you are experiencing.

How long will my Skyline Specs take to ship?

Short answer: 5 - 7 days.

Long answer: We do our best to ship your Skyline Specs as fast as possible. Often we ship within one day of receiving your order, although we give a delivery estimate of 5-7 days. Skyline Specs uses USPS Priority Mail, and most shipments arrive within 3-5 days of shipment confirmation.

I didn't receive a tracking number.

Let us start by saying, we sincerely apologize for the inconvenience. Every order comes with tracking information, although every once in awhile an order tracking number will slip through the cracks. If you did not receive an order tracking number, please complete our contact form as soon as possible, including your order number. We will attach the tracking number to your existing order as well as send you a notification email with full tracking information.

What is your return policy?

Customer satisfaction is very important to us and we are happy to accept returns up to 10 days of the purchase date if the product is in its original condition. In the event that your package is damaged before delivery, or you received the wrong product, please contact us as soon as possible, including your order number. In these instances, we provide a full refund or replacement.

Please allow 10-12 business days for the return to be processed and refund to be issued to your account. We reserve the right to deny any returns if the item does not meet our requirements and we are not responsible for any lost returns.

If you are unsatisfied with your Skyline Specs for some reason, again, please contact us.

Can I buy Skyline Specs in store?

Yes! Sold in 10+ boutiques and small retailers throughout Minnesota, Wisconsin, Colorado, & Toronto, Skyline Specs is finding its way into more stores (and hearts) than ever before.

See where you can pick up a pair of Skyline Specs today!

Do Skyline Specs float?

Float? No. The zebrawood makes them more buoyant than a typical pair of sunglasses, but it's more accurate to say they sink very slowly. We highly recommend not floating your Skyline Specs. Do so at your own risk.

What if my Skyline Specs don't fit me?

Skyline Specs are unisex and our premium flex hinges make them one size fits all.

If you're unhappy with the fit of your Skyline Specs, we offer exchanges of equal or lesser value within one week of purchase. If this is the case, please contact us as soon as possible.

Based on 19 reviews
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11%
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Saint Paul Wayfarer Black

This is my 3rd set!!!

I love these glasses!!!! I unfortunately lost my first pair but quickly bought a second pair and the holidazzel and one of the wood MN watches. Felt the need to get another style so here is my 3rd set. These are nice quality sunglasses and I get so many compliments on them. I highly recommend them!!!

quality frames

I think the quality is high. I'm still not sure I'm loving the shape (on me) but the other thing I'd point out to people considering these is the skyline barely shows up on the dark wood. I think it would help if it was stained darker in the cutout.

Love this

Great product I get compliments everywhere I go on it. It is my second watch from them and I could not be happier with it. Customer service also did an awesome job for me. I broke my first one moving and they were prompt and very helpful. Thank you guys very much for your awesome job I really appreciate it.

Minneapolis Butterfly Tortoise

Amazing one of a kind shades

These are very stylish, with a slightly vintage look. The lenses are of very good quality. The customer service is excellent, and lightning fast shipping. I couldn't be more pleased with the product, and hope to see more designs from them.

Super Cool Sunglasses

I bought a pair of sunglasses for my daughter as a farewell present. My daughter moved to another state. My daughter really really really loved the sunglasses

Great low cost, polarized sunglasses

Highly recommend, comfortable and affordable

They are a gift

Wonderful shades

AMAZING

I saw an ad for this on instagram since I follow a couple of local photographers and I liked that they have the Minneapolis skyline on them since that is one of my favorite places to visit. They are polarized so they keep the sun out very well while I'm playing volleyball and are so cute! Such a great purchase!!!

Love them!

I ordered these online on a holiday weekend and had them delivered on Monday! Great service and awesome sunglasses! They look great and the lenses are the best tint I’ve ever had in a pair of sunglasses!

Great Customer Service and Product

I got instant confirmation with helpful support. The sunglasses are awesome, I've gotten plenty of comments about them, great price for them too!

Square Bamboo Case

Great product and quick service

I love showing my specs off in Australia. The delivery was quick considering the distance travelled. Thanks guys for letting me keep Minneapolis so close to my heart.

Butterfly silver sunglasses

LOVE these sunglasses! I’ve bought 4-5 pairs between my daughter and I. Nice quality for the price and hip enough for the college crowd😊 Fast shipping too.

Great product from a company run by even greater people

Didnt relize they were so big

Awesome glasses

Good quality

Your shade to the greatest glasses that I’ve ever had

Yeah good looking and they’re comfortable and everybody gives nice comments about them